Integrity, fairness and reliability are the three tenets GGC Malta’s business is built on. The company creates high-quality gaming portals which stand out in a crowded market thanks to their ease of use, improved design and innovative special offers.
Now, GGC has enlisted the support of Neccton’s mentor software, using its powerful AI-based player protection solution to reinforce those pillars of the business and keep its players safer – and subsequently keep them as customers for longer.
mentor recognises possible problematic gambling behaviour and works to help both player and operator to identify and address the issue.
mentor is a ground-breaking player tracking tool which identifies possible problematic gambling behaviour, alerts the operator and contacts players who display critical behaviour directly. For example, players are informed when their deposit frequency is increasing significantly, and helps customers make better informed decisions about their play with individualised feedback.
Dr. Michael Auer, Director and Head of Development at Neccton, explains: “With the help of customised messages that show changes in the game or excessive spending, we enable users to analyse their behaviour and compare it to average values of other game participants in an automated way.”
Simon Ellul Sullivan, Director of GGC Malta Limited, adds: “Together with Neccton and their tool mentor, we have developed measures to offer the safest and most trusted gaming platform in the industry.”
GGC’s latest project is gambling portal Wildmania.de, which sets new standards notably with the innovative approach to the registration and verification process. With GGC’s focus on giving a smooth and complete user experience, mentor fits seamlessly into this high standard and rounds off the visit for the customer.