Popular online casino and bingo site PlayOjo has announced the launch of Safe Mate, a tool based on Neccton’s mentor player protection system to help cement the company’s image as ‘the fair online casino’. The move brings the market-leading problem gambling identification tool to PlayOJO customers in Spain, Sweden and the UK.
PlayOJO – the fair online Casino and Bingo site, powered by SkillOnNet – is now using Safe Mate, which allows customers to track how much money they have deposited, how much money has been wagered and how much time has been spent on the site over the last six months.
The new tool, developed in collaboration with behavioural scientists and psychologists, tracks player data, detects risk patterns, changes in behaviour and flags signs of potential problem gambling. It acts as a Safer Gambling assistant for each player that visits the site and gives them a health score and friendly nod when their habits are changing.
In addition, Safe Mate allows players to compare what they think they have spent with what they have actually spent. And if a player is considered at risk, they are given personal feedback and tailored communications to help prevent problem gambling from occurring.
Dr Michael Auer, director at Neccton, said: “Yet another of Europe’s top casino brands have recognised the value of our software. It gives us great satisfaction to know that players are really being cared for by operators – and that those same operators recognise that a well looked-after player is one that can play for a longer time without developing unhealthy habits.”
Peter Bennett, Head of Brand at PlayOJO, said: “We are delighted to partner with Neccton to offer our players this state-of-the-art new Safer Gambling tool. We pride ourselves on being the fair online Casino and Bingo site and will continue to find new innovative methods and tools to help promote safe play for our customers.”